If you still need some help please contact us at support@unbound.com

Our phone lines are open 10am - 5pm. Please be aware we're a small team so may not always be able to answer the phone. Email is the best way to get hold of us.

Unbound 

<p>Please email <a href="mailto:support@unbound.com">support@unbound.com</a>&#xA0;</p>

I need extra help, how do I contact Unbound?

Reactivating your Unbound Account

Updating your account information

Unbound Account FAQs

What are the delivery charges and are customs fees included?

When do you take payment for my pledge?

How to use your Unbound credit

Pledging for a project

How do I confirm my delivery address?

The project I have supported didn't reach its funding target and has been taken down. What happens now?

How long will I have to wait for my book?

When will I receive my pledge rewards?

How do I download the ebook or audiobook?

How do I change my delivery address?

Managing your orders

How do I delete my account?

Managing your profile

The book has funded, what happens now?

The manuscript has been delivered

(Pre-Press) Steps after the Development Edit

Printing in progress (sent to press)

Publication Day!

The Publishing Process

Unbound for Readers

Why did you create Unbound Firsts?

What happens if I get shortlisted?

What happens if I'm selected for publication?

When will the Unbound Firsts titles be published?

What are the Unbound Firsts T&Cs for 2025 submissions?

How do I submit to Unbound Firsts?

What is an imprint?

Why does the publication process take so long?

How do I support Unbound Firsts?

Unbound Firsts

Preparing to pitch your book idea to Unbound

How to submit your book idea

How are project targets estimated?

Can I get feedback on my manuscript if my book idea isn't accepted?

How long do you take to accept/reject submissions

Why should I publish my book with Unbound?

Do you accept submissions from authors based outside the UK?

Is there an age restriction for being an Unbound author?

What royalties do you offer?

What kind of books does Unbound accept?

Submitting a project

Using Social Media

Finding your pledges

Drafting your pitch

Creating your project rewards

I've never crowdfunded a book before- what is expected of me?

How long will it take for a project to fund?

What happens when my campaign reaches 100%?

Crowdfunding

Permissions 101

How long is the editorial and production process?

Where are the books printed?

Who edits and designs Unbound books?

Am I allocated a dedicated editor?

Editorial and Production

Development edit

Copy-editing

Typesetting

Proofreading

Production

Cover Design

What happens in the publishing process after your manuscript has been handed in?

Pledge reward fulfilment services

Anthologies

Marketing and Publicity

When the project is completed, who owns the rights?

My book has already been published. Can I still use Unbound to crowdfund and publish my book?

If I launch a crowdfunding campaign for my book on Unbound, can someone steal my idea?

I need extra help, how do I contact Unbound?Updated 3 months ago