Reactivating your Unbound account. In November 2023 we transitioned to a new website platform to enhance user experience and functionality. As a result, all user accounts needed to be reactivated on the new platform. If you missed our initial activat

Reactivating your Unbound accountIn November 2023 we transitioned to a new website platform to enhance user experience and functionality. As a result, all user accounts needed to be reactivated on the new platform. If you missed our initial activation email sent in November, don&apos;t worry. Here&apos;s a step-by-step guide to reactivate your account:&#xA0;<ol><li style="font-size: 16px;">Visit the <a href="https://unbound.com/users/login">login page</a></li><li style="font-size: 16px;">Click &apos;Reactivate your account&apos;</li><li style="font-size: 16px;">Enter your email address: Input the email address associated with your Unbound account and click &apos;Submit&apos;</li><li style="font-size: 16px;">Check your email: Shortly after submitting your email address you should receive an email with instructions on how to reactivate your account - be sure to check your spam/junk folders.&#xA0;</li><li style="font-size: 16px;">Follow the email&apos;s instructions: Click on the activation link provided in the email and follow the instructions to reset your password.&#xA0;<ol><li style="font-size: 16px;">Troubleshooting &apos;Invalid activation URL&apos;: If you receive an error message stating &apos;Invalid activation URL&apos; this indicates that you have clicked an outdated email link that has expired. In this case, please disregard the old email and wait for the most recent activation email to arrive in your inbox.&#xA0;</li></ol></li><li style="font-size: 16px;">Log in: After resetting your password you should be able to log in to your Unbound account, using the email address associated with your Unbound account and your new password.&#xA0;</li></ol>If you try to reactivate your account and you get a message saying incorrect email or password, your account may be already activated. Please reset your password <a href="https://unbound.com/users/forgot-password">here</a>. &#xA0;If you encounter any difficulties in reactivating your account please reach out to <a href="mailto:support@unbound.com">support@unbound.com</a> for assistance.&#xA0;

Reactivating your Unbound Account

Updating your account information. How do I update the delivery address on an order?. If you need to update the delivery address for a specific order follow the steps below:. Please keep in mind that updating the address for an order will only affect

Updating your account information How do I update the delivery address on an order?&#xA0;If you need to update the delivery address for a specific order follow the steps below:<ol><li style="font-size: 16px;"><a href="https://unbound.com/users/login">Log into your Unbound account:</a> If already logged in, navigate to your account area</li><li style="font-size: 16px;">Locate the order: Find the order for which you want to update your delivery address</li><li style="font-size: 16px;">Click &apos;Change shipment address&apos;</li><li style="font-size: 16px;">Update the delivery address: Enter the new delivery address details and click &apos;Save&apos;</li></ol>Please keep in mind that updating the address for an order will only affect the delivery address for that particular order. It will not automatically update the address saved in your account profile. If your order has already been dispatched, delivered or the deadline to update your address has passed, your order will be delivered to the original delivery address associated with the order. How can I update the address on my account profile?&#xA0;To update the address associated with your account you&apos;ll need to get in touch with our support team directly. Please contact them at <a href="mailto:support@unbound.com">support@unbound.com</a> quoting the address currently linked to your account and the new address you wish to update.&#xA0; How can I update the contact details associated with my account?&#xA0;If you need to update any contact details linked to your account, such as email address or phone number, please reach out to our support team for assistance at <a href="mailto:support@unbound.com">support@unbound.com</a>.&#xA0; How can I unsubscribe from marketing emails?&#xA0;If you wish to unsubscribe from marketing emails please click the &apos;Unsubscribe&apos; link located at the bottom of the email. Please note, that we will still contact you regarding any open orders.

Updating your account information

If you still need some help please contact us at support@unbound.com

Our phone lines are open 10am - 5pm. Please be aware we're a small team so may not always be able to answer the phone. Email is the best way to get hold of us.

Unbound 

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Unbound Account FAQs

What are the delivery charges and are customs fees included?

When do you take payment for my pledge?

How to use your Unbound credit

Pledging for a project

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The project I have supported didn't reach its funding target and has been taken down. What happens now?

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Managing your orders

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The manuscript has been delivered

(Pre-Press) Steps after the Development Edit

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Publication Day!

The Publishing Process

Unbound for Readers

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What are the Unbound Firsts T&Cs for 2025 submissions?

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Unbound Firsts

Preparing to pitch your book idea to Unbound

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Submitting a project

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I've never crowdfunded a book before- what is expected of me?

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Crowdfunding

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Editorial and Production

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Pledge reward fulfilment services

Anthologies

Marketing and Publicity

When the project is completed, who owns the rights?

My book has already been published. Can I still use Unbound to crowdfund and publish my book?

If I launch a crowdfunding campaign for my book on Unbound, can someone steal my idea?