If a project is unsuccessful the money you have pledged is automatically credited to your Unbound account and you will be informed by email. You can either use this credit to support another project or get in touch to request a refund.*. *Refunds for
Timeline. The time taken to deliver your books can depend on a few factors. We always display the stage the book is at, as well as the publication date (once confirmed), on the project page of our website. Why does it take so long?. The editorial and
We'll send out the books and ebooks as soon as they are ready. We'll keep you updated as to where we are in the publication process by email. If your chosen pledge reward includes extra items or events in addition to a copy of the book these will usu
Changing country after pledging. If you have moved since pledging for a project and need to update your country of residence please email [email protected] who will help you adjust the shipping costs.
What is a digital download?. A digital download is any digital rewards that you may have purchased as part of your pledge. This includes: Ebooks, Audiobooks, and other digital rewards such as exclusive video content and downloadable items. Which file
At Unbound, we strive to ensure that all our customers are satisfied with their orders. The following policy outlines the terms and conditions for returns, replacements, and handling of damaged goods. By placing an order with us, you agree to adhere